Alamo’s Big Win!
The ATL Automotive Car Rental team has set a new bar for customer service in the car rental industry in Jamaica after being awarded Rentalcars.com’s prestigious “Customer Favourite Award”.
“You’re number one! Our customer ratings clearly shows that you’re everyone’s favourite at Montego Bay Airport.” said Ian Brown, Chief Executive Officer and James Adams, Product & Commercial Director of Rentalcars.com in their awarding letter.
As a part of the leading family of online travel brands in the world: Booking.com, Priceline.com, Kayak.com, agoda.com, OpenTable.com, Rentalcars.com knows a thing or two about car rentals. With 8 million bookings a year (and counting) in over 53,000 locations across 160 countries. With 6 million app downloads, 3.5 million customer ratings, Rentalcars.com is undeniably an influential force in the car rental industry.
In 2017, Rentalcars.com asked each of their customers to rate the company that provided their car at the Sangster International Airport. With over 42,000 passages arriving in Montego Bay and departing per hour during average peak period, the team at Rentalcars.com checked the scores and customers selected more smiles and miles with Alamo-Rent-a-Car.
“We are extremely proud of the team, who truly seeks to provide genuine care for each journey facilitated with our rentals. This is testimony to so many great comments I receive daily from customers. The award isn’t only a mark of honour for the Alamo-Rent-a-Car team at the Sangster International Airport, its also a huge win for Jamaica.” said Mark Pike, General Manager and Head of Business for ATL Automotive Car Rental.
The company opened its doors in November 2016 in Montego Bay with two locations and has already expanded to four locations despite being a relatively new kid on the block. ATL Automotive Car Rental as an independent Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental franchisee has certainly established themselves as a shining star among the 7,600 locations in more than 85 countries worldwide as confirmed by Mr. Pike, “Enterprise Holdings our franchiser has continued to congratulate us on our solid performance representing the brands in Jamaica, hitting within the top tier of Global Franchise performance”.
Currently on the RentalCars.com, Alamo-Rent-a-Car is rated 8.8/10 in Jamaica with its closest local competitor at 7.1/10 in the ongoing 2018 ranking. While Orbitz.com ranks all three brands in the ATL Automotive Car Rental portfolio as either tied for #1 or #1 outright, with nothing below 80. Praised for “ The friendliness and helpfulness of the staff. The ease at which the car was made available. The entire process.” by Rentalcars.com the Alamo-Rent-a-Car team is poised for even more success. And now with the addition of an all new 2019 fleet of Kia Optima, Kia Sportage, the spacious and sophisticated, seven seater Kia Sorento and the iconic executive eleven seater, Kia Carnival to company’s already incredible fleet ranging from the Honda City to the 2018 Honda CR-V, the sky is the limit for them.
Enjoy this great rental experience for yourself by visiting their locations at:
- Norman Manley International Airport, Kingston,
- 3 Oxford Road, Kingston 5,
- Sangster International Airport
- 9 Queens Drive, Montego Bay.
You can also give them a call at 1(876) 906-0084 or toll free 1-888-4295286 or book online at
customer.service@alamo.com.jm and of course Rentalcars.com.
